This advanced course, designed for regulators, utility managers, and ministerial officials, focuses on the key challenges involved in the regulation of water and sanitation services. The course addresses issues such as structuring tariffs and subsidies in a sustainable manner, using benchmarking and comparative competition to improve sector performance, taking consumer involvement in the regulatory process to the next level, and ensuring that regulation has pro-poor considerations.  

dates: 12-23 April 2004  
location: Washington, District of Columbia, US  
contact: The Institute for Public-Private Partnerships, Inc.  
phone: 1-202-466-8930  
fax: 1-202-466-8934  
e-mail: training@ip3.org  
www: http://www.ip3.org